IA-RPT-2025-004: Operations¶
Internal Audit Report — HSQEMS
Audit Details¶
| Field | Details |
|---|---|
| Audit Report Number | IA-RPT-2025-004 |
| Date Raised | 21/05/2025 |
| Audit Reference | IA-2025-004-OPERATIONS |
| Auditor | Sean Ashton, Operations Manager |
| Reviewed By | Dragos Ciordas, Director |
Executive Summary¶
Good implementation of core operational processes. Design and development controls well-established, procurement systematic. Emergency preparedness needs enhancement, some operational controls require strengthening for consistency.
Introduction¶
Assessed operational control processes — design/development, procurement, emergency preparedness, operational planning within 10 weeks.
Aims & Objectives¶
- Operational planning and control effectiveness
- Design and development process adequacy
- Procurement and supplier management
- Emergency preparedness capability
- Management of change processes
Audit Method¶
- Operational procedure reviews
- Design control assessment
- Supplier management evaluation
- Emergency response capability review
- Change management verification
Non-conformities¶
| No. | EQMS Element/Process | Summary | CAR No. | Due Date |
|---|---|---|---|---|
| 1 | 8.2 Emergency Preparedness | Opportunity to enhance emergency response procedures with specific remote working scenarios and contact protocols | CAR-2025-004 | 30/07/2025 |
Corrective Action Summary¶
CAR-2025-004: Develop additional emergency response guidance for remote working scenarios.
Conclusions¶
Excellent implementation with robust design controls. Procurement well-managed, supplier relationships appropriately controlled. Emergency preparedness adequate with opportunity for remote working enhancement.
Recommendations¶
- Emergency response drills for remote working
- Quarterly supplier performance reviews
- Enhanced operational control documentation
- Change management training programme
- Operational performance monitoring dashboard
Approval¶
| Role | Name | Position | Date |
|---|---|---|---|
| Prepared By | Sean Ashton | Operations Manager | 21/05/2025 |
| Reviewed By | Dragos Ciordas | Director | 21/05/2025 |
Corrective Action Close-out¶
Emergency Preparedness & Response Matrix (DC:40) comprehensively addresses remote working scenarios including home office disruption, virtual team coordination, and individual emergency plans.
| Role | Name | Position | Date |
|---|---|---|---|
| Actioned By | Sean Ashton | Operations Manager | 11/06/2025 |
| Verified By | Dragos Ciordas | Director | 11/06/2025 |
Document Ref: DC: 43 | Revision: 1 | Issue Date: 01/04/2025 Classification: CRGI Information