ISO 45001 Cl. 8.1 • HSE INDG73 — Lone working risk assessment for CRGI staff operations
Excel format for operational use — editable risk scores, additional hazards, print-ready
HPOL04 (Health & Safety Policy) and HPOL11 (Fatigue Management Policy).| # | Activity / Process | Foreseeable Hazard | Who / What Affected | Existing Controls | C | L | R | Exposure | New Controls & Further Action | C | L | R | Exposure |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Personal safety during solo client site visits | Physical assault, threatening behaviour, or intimidation when visiting unfamiliar client sites alone; working in isolated or remote areas; late-night or early-morning access | Individual CRGI staff attending client sites unaccompanied | • Pre-visit risk assessment • Client site contact provided • Itinerary shared with Ops Manager • Mobile phone carried • No site visits outside daylight hours without Ops Manager approval |
4 | 2 | 8 | Moderate | • Buddy system — check-in call at arrival (within 15 min) and departure from site • GPS location sharing enabled during site visits • Withdrawal authority — staff member may leave any situation they judge unsafe • Two-person visits mandatory for sites classified as high risk • Incident reporting via HPROC15 |
4 | 1 | 4 | Low |
| 2 | Medical emergency while working alone | Sudden illness, injury or medical event while working alone at home or on a client site; delayed discovery and treatment; cardiac arrest, anaphylaxis or diabetic emergency | All CRGI staff; particularly those with pre-existing health conditions or taking medication | • Emergency contacts on file • First aid kit recommended for home office • Client site first aid facilities identified during induction |
4 | 2 | 8 | Moderate | • Medical questionnaire at induction (voluntary, confidential) • Lone worker check-in protocol for site visits (check-in every 2 hours on full-day visits) • Personal first aid kit mandatory for site visits • ICE (In Case of Emergency) contact on phone lock screen • What3Words app installed for remote locations |
4 | 1 | 4 | Low |
| 3 | Vehicle breakdown in remote location | Vehicle breakdown during travel to remote client sites; stranded in unfamiliar or isolated area; adverse weather conditions | CRGI staff travelling by personal vehicle to client sites | • Vehicle maintenance guidance • Breakdown cover recommended • Route planning • Weather check before travel |
3 | 2 | 6 | Low | • Breakdown recovery membership mandatory for site-visiting staff • Emergency kit in vehicle (torch, hi-vis, phone charger, water) • Journey plan shared with Ops Manager for remote sites • Postpone travel if weather warnings in force |
3 | 1 | 3 | Very Low |
| 4 | Mental health and isolation | Prolonged social isolation from working alone at home; reduced peer interaction; stress from complex technical projects without team support; blurred work-life boundaries | All CRGI staff working in virtual model; higher risk for those on long solo projects | • Regular team video calls • Ops Manager check-ins • Open door policy for concerns • Wellbeing resources shared |
3 | 3 | 9 | Moderate | • Minimum weekly 1:1 with Ops Manager • Monthly whole-team virtual meeting • Mental health first aid awareness • Encourage co-working or site visits for social interaction • Annual wellbeing survey |
3 | 1 | 3 | Very Low |
| 5 | Communication failure | Loss of mobile signal, internet outage or phone battery failure during lone site work; inability to summon help in emergency | Staff working at remote client sites with poor mobile coverage | • Mobile phone carried at all times • Site contact details held • Alternative communication methods identified |
3 | 2 | 6 | Low | • Pre-visit signal check for remote sites • Portable power bank mandatory for site visits • Two communication methods available (mobile + site phone/radio) • Fallback: if no check-in received within 30 min of expected time, Ops Manager initiates contact protocol |
3 | 1 | 3 | Very Low |
| Likelihood ↓ / Consequence → | 1 Negligible | 2 Minor | 3 Moderate | 4 Major | 5 Catastrophic |
|---|---|---|---|---|---|
| 5 Almost Certain | 5 | 10 | 15 | 20 | 25 |
| 4 Likely | 4 | 8 | 12 | 16 | 20 |
| 3 Possible | 3 | 6 | 9 | 12 | 15 |
| 2 Unlikely | 2 | 4 | 6 | 8 | 10 |
| 1 Rare | 1 | 2 | 3 | 4 | 5 |
HPROC01 (Risk Assessment Procedure): any hazard scoring High (13–16) or Very High (17–25) after existing controls must be escalated to the CEO for formal risk acceptance before work proceeds. All residual risks are recorded in HREG01 (Risk & Opportunity Register). OH&S hazards feed into HREG03 (Hazard Register) and environmental aspects into HREG02 (Environmental Aspects Register).
| First Name | Surname | Signature | Date |
|---|---|---|---|
| Dragos | Ciordas | Dragos Ciordas | 23/02/2026 |
| Sean | Ashton | Sean Ashton | 23/02/2026 |
| Jake | Davies | Jake Davies | 24/02/2026 |
| John | Noble | John Noble | 24/02/2026 |