Health, Safety, Quality & Environmental Management System

HPROC09 Training Delivery Procedure

Version 2.0 | February 2026
ReferenceHPROC09
Version2.0
Issue Date17/02/2026
Approved BySean Ashton
Next Review17/02/2027
ClassificationCRGI Information

Version History

Version Date Author Changes
1.0 01/04/2025 Sean Ashton Initial issue (S.O.P 4.2 / 4.3)
2.0 17/02/2026 Sean Ashton Consolidated to flowchart procedure format — staff model, manuals as core reference

Training Delivery Procedure Flowchart

ISO 9001 Cl. 7.2 • ISO 14001 Cl. 7.2 • ISO 45001 Cl. 7.2 — Competence, training and awareness

Procedure Overview
This procedure defines how CRGI Solutions identifies training needs, delivers training, assesses competency, and maintains training records. All staff complete HSQE induction before commencing work. Ongoing training is delivered through toolbox talks, e-learning, and supervised practice. The Training Matrix (HREG06) is the primary evidence of competence.

Training Delivery Process Flow

Operations Manager
Sean Ashton
Needs Analysis
Identify competency requirements per role
Assess current competency of each staff member
Competency gap?
Yes
Plan training intervention
No
Record as competent in HREG06
Develop training programme
Operations Manager
Sean Ashton
Delivery
Deliver training:
• HSQE induction
• Toolbox talks
• Software training
• CDM awareness
• E-learning modules
Assess understanding
Competent?
Yes
Record in Training Matrix
HREG06
No
Provide additional training or support
Complete Training Record
HFORM04
Operations Manager
Sean Ashton
Review
Review training effectiveness
Update programme based on:
• Audit findings
• Incidents
• New legislation
• Customer feedback
Annual training needs review
Report to Management Review
HFORM09 MR Input
Process / Activity
Decision Point
Document / Record
Completion / Conformance
Escalation / Issue

Induction Training Requirements

TopicDelivery MethodFrequencyRecord
HSQE Policy & ProceduresPresentation + Q&AOn engagementHFORM18
Health & Safety AwarenessToolbox talkOn engagement + annualHFORM04
Environmental AwarenessE-learningOn engagement + annualHFORM04
Quality RequirementsSupervised practiceOn engagementHFORM04
CDM Awareness (if applicable)BriefingPer projectHFORM04
Software CompetencySupervised practiceOn engagementHREG13

Related Documents

P
HPOL06
Training Policy
R
HREG06
Training & Competency Matrix
F
HFORM04
Training Record
F
HFORM18
Induction Checklist
F
HFORM16
Toolbox Talk Record