Corrective Actions¶
Non-conformity management and corrective action tracking per HPROC14, ensuring identified issues are systematically resolved and recurrence prevented.
Overview¶
Corrective actions are raised from internal audits, incident investigations, customer complaints, management reviews, and other sources. Each CAR follows the process defined in HPROC14:
- Identification — Non-conformity or improvement opportunity documented
- Root Cause Analysis — Investigation to determine underlying cause
- Corrective Action — Defined action to address root cause
- Implementation — Action carried out within target timeframe
- Verification — Effectiveness of action confirmed
- Close-out — CAR formally closed with evidence
Active Corrective Actions¶
| CAR No. | Source | Element | Summary | Due Date | Status |
|---|---|---|---|---|---|
| CAR-2025-003 | IA-2025-003 | 7.2 Competence | Enhance training matrix with competency verification dates | 15/07/2025 | Open |
| CAR-2025-010 | IA-2025-008 | 10.3 Continual Improvement | Establish formal continual improvement programme | 31/08/2025 | Open |
| CAR-2025-011 | IA-2025-008 | 10.1 Improvement | Develop implementation plans for Management Review improvement opportunities | 30/09/2025 | Open |
Closed Corrective Actions (2025)¶
| CAR No. | Source | Element | Summary | Closed |
|---|---|---|---|---|
| CAR-2025-001 | IA-2025-001 | Document Control | Verify all documents reflect current revision status | 19/05/2025 |
| CAR-2025-002 | IA-2025-002 | 6.2 Objectives | Enhance objective monitoring with automated trend analysis | Open |
| CAR-2025-004 | IA-2025-004 | 8.2 Emergency Preparedness | Develop remote working emergency response guidance | 11/06/2025 |
| CAR-2025-005 | IA-2025-005 | Environmental Monitoring | Establish environmental performance baseline data | 11/06/2025 |
| CAR-2025-006 | IA-2025-006 | 9.3 Management Review | Schedule and conduct first formal management review | 08/06/2025 |
| CAR-2025-007 | IA-2025-007 | Subcontractor Documentation | Implement standardised documentation verification checklist | Closed |
| CAR-2025-008 | IA-2025-007 | Emergency Procedures | Update method statements with site-specific emergency procedures | Closed |
| CAR-2025-009 | IA-2025-007 | PPE Verification | Implement formal PPE verification process for specialised environments | Closed |
Corrective Action Log¶
The full corrective action register is maintained in HREG08 — Corrective Action Log.
Related Documents¶
| Document | Reference |
|---|---|
| Corrective Action Procedure | HPROC14 |
| Corrective Action Form | HFORM05 |
| Corrective Action Log | HREG08 |
| Internal Audit Procedure | HPROC12 |
| Incident Investigation Procedure | HPROC15 |
Document Owner: Sean Ashton, Operations Manager Last Updated: 14/03/2026